You can place your online orders at our store, elifname.com.tr. The most frequently asked questions about orders, payment and delivery are below.
How can I reach customer service?
You can contact us via WhatsApp, or by phone or e-mail during our working hours.
E-mail: [email protected]
Phone: +90 342 230 99 76
Can I pay by bank transfer (Havale / EFT)?
When you reach the payment step of your purchase, the available payment methods are shown. Choose the bank transfer option and select the bank that suits you to complete the transaction. Your order details and our bank information are displayed right afterwards.
Shipping & delivery
While purchasing, you can see the estimated delivery date in your basket. We also send you all updates about your order by e-mail, and you can follow them from your customer panel in the store. Orders paid by transfer before 15:00 are shipped the same day; those paid after 15:00 are shipped on the next working day.
Can I pay on delivery?
To help you complete your shopping quickly and easily, we offer cash-on-delivery and card-on-delivery payment. We ship with payment on delivery to every part of Türkiye.